Why Choose Red Hare
Values and service you know
Red Hare is different from any other overseas company in that Red Hare is an American run business with Westernized values and Westernized service. Most of our staff were born or raised in Western nations and have a deep and diverse understanding of the cultural differences between the Western and Asian markets. Whether its business practices, communication, or consumer behavior in your markets, our staff have an understanding that makes us your partners.
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Our Partners
We treat you like our partner
At Red Hare, we consider our customers to be our partners. Rather than supplying every possible customer, Red Hare is very exclusive about which companies it will supply its products and services to. We take great care to ensure that we do not supply too many competitors within the same niche. Because of this focus, instead of offering the same high price and generic service to a large number of customer, we are able to offer highly customized services to a select few. We believe that this long term approach to business will make both our partners and our company much more successful than our competitors.
Our Service
We treat you like our partner
At Red Hare, our mission is to exceed our customers' expectations. We know that you are entrusting a major function of your company with us. That's why when you deal with Red Hare, you get direct access to everyone in our company. You get our individual emails, instant messaging accounts, and even mobile numbers. If there's a problem, you know that you can always reach us.
Contact Methods:
- Hong Kong Telephone (Hard Line)
- Hong Kong Telephone (Mobile)
- Hong Kong Fax
- US Telephone (Direct)
- US Fax
- Direct Email
- Instant Messaging Accounts (MSN, Google)
Our Values
Quality service and practice
We know that your industry is competitive, so the last thing you need is for your supplier to replace all your original batteries, original chargers, or original memory cards with fake China-made versions. We do not farm your packages for accessories that your customers are supposed to get. We do not lie to you about shipping status, stock levels, or delivery dates. We do not take two months to process a repair unless we have informed you that it cannot be repaired quickly. It may sound like a scary, but these are exactly the kinds of things our competitors will do to get your business.
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