Our Service

We treat you like our partner

At Red Hare, our mission is to exceed our customers' expectations. We know that you are entrusting a major function of your company with us. That's why when you deal with Red Hare, you get direct access to everyone in our company. You get our individual emails, instant messaging accounts, and even mobile numbers. If there's a problem, you know that you can always reach us.

Wholesale & Trading

Are you looking for a mobile phone supplier? Or have you found out the hard way that "We are China's biggest mobile phone supplier" was actually seedy middle aged Chinese con artist? Red Hare is a reputable wholesale supplier of unlocked GSM mobile phones (cell phones). We are also a mobile phone dropshipper. After you've setup an account with us, you can contact us anytime for immediate quotes on any sized orders. We publish a detailed price list with over 100 phones weekly. We specialize in carrying the newest and latest models from big names like Sony Ericsson, Nokia, LG, Samsung, and Motorola. We ship the same day that your payment is cleared. Estimated delivery times are as follows:

• United States - 2 Business Days
• Canada - 2 Business Days
• UK / Europe - 2 Business Days
• South America - 3-5 Business Days
• Australia - 1 Business Day
• Asia Pacific - 1 Business Day

What about our prices? In this business, price definitely matters, so go ahead and compare. We keep up to date with other dropshippers and promise you that our pricing is not only competitive, it's better.

So what are you waiting for? Contact us now to setup an account!

Service & Repairs

• Hardware
• Software
• Outsourced RMA Processing
• Technical Support Services
• Testing Services
• Refurbishment

Do your returns give you a headache? Let Red Hare take the load off your shoulders. We can fix just about any hardware or software problem that you have. Not only can we fix your phones, we can even process your RMA's for you. This is especially attractive when combined with our mobile phone dropshipper package. Volume orders only, please contact us for details.

Have a technical problem? We have technical staff that can provide you with ongoing and one-off support on issues ranging from customers with configuration problems all the way to remote firmware updates.

Refurbishment

• Restore to usability
• White box refurbish
• Original packaging refurbish
• Full Factory reset and firmware reflash

Do you have a few hundred V3's that you would to be refitted with OEM housing, new LCD's and repackaged in OEM packaging and manuals? If so, this is the service for you. Contact us for details.

Original Equipment Manufacturing (OEM)

• Low cost mobiles
• Branded mobiles
• Special requirement mobiles

Do you have a unique product that you want for your market? Are you looking for a China factory to manufacture a particular mobile phone? With our knowledge of OEM, mobile phones, and Western standards, we can work very closely with you to source and manufacture the right mobile phone for your market. Just because Sony Ericsson doesn't have quad band dual GSM standby handsets with 5.0 megapixel cameras, doesn't mean we can't get it made for you.

Customized Solutions

If your business has special sourcing needs, try our customized solutions. Perhaps a phone was just released one month ago and you'd like to sell used phones of that model on eBay, but you only want near mint conditioned items and you only want 10 pieces per week. We can arrange that.

Dropship Fulfillment

Red Hare is not an online retailer posing as a dropshipper. In other words, we are not interested in taking every order that we can get from any customer that we can get. We are your partners, and that is why you can expect us to take a genuine interest in the well being of your business. Most importantly, you won't find us trying to supply every other company in your market space.

Reasons to use a dropshipper:

• You do not have to stock 2-3 pieces of 50 different models of phones
• You do not waste time
  • Sourcing from various different suppliers
  • Printing packing slips
  • Packing shipments
  • Testing products
  • Managing your warehouse
• You do not have to bind and lock yourself to overhead
  • Monthly warehouse rent and utilities
  • Fixed labor costs

What about our prices? In this business, price definitely matters, so go ahead and compare. We keep up to date with other dropshippers and promise you that our pricing is not only competitive, it's better.

Warehouse & Storage

• Storage solutions
• Daily stock updates

Do you have a bunch of crap that you don't want taking up your precious space? Or do you run an e-commerce business and work from Starbucks? Let us keep your stock and let us store it. We can receive items into our warehouse and provide daily reports on your stock levels. Our space is your space.

Packing & Shipping

• Packing and shipping
• On demand
• Labels and forms preparation
• Shipping in your company name
• Ultra competitive shipping rates

Do you have better things to do than spend half your day managing a bunch of monkeys to move boxes around and tape them up? Would you rather focus on sales, marketing and service rather than spending three hours a day printing labels and getting packages ready for shipping? How about sipping that latte? Let us do all the packing and shipping for you. We like moving boxes and taping them up anyway.

Customized Solutions

If your business has special needs, try our customized solutions. Maybe you have promotional material that you'd like us to design, warehouse, then pack and ship with your items. Or maybe you even have a big customer, creditor, or potential partner that wants to visit "your" warehouse in Hong Kong. We'll change the name on our door, give you the keys, and bow in unison when your guests arrive.

Graphics Design

• Logo
• Branding
• Business Cards
• Stationary

Put our in-house creative team to work. Whether you need logo design, branding solutions, business cards, or business stationary, we have the experience and in-house talent to meet all your needs. We know that finding a good design firm can be very difficult. How do you know if a Red Hare can deliver? Well for one thing, our portfolio speaks for itself. Second, we are one of the most competitively priced design firms based in Hong Kong servicing the multi-national and expatriate markets. Whether your market is Eastern, Western, or global, we have solution that's right for you.

Print & Packaging Design

• Flyers
• Leaflets
• Coupons
• Bags
• Boxes
• Consumer packaging

Your brand is important, and that's why it's important for you to use packaging solutions that will not only give your company a professional image, but one that will enhance your brand and deliver long term results. Our in-house create team is experienced in designing and creating all forms of print media and packaging design. Whether  you want an innovative concept to package an OEM product, a well designed shopping bags for customers or just a simple coupon card, we don't just wait for you to tell us what you want, we use our experience to suggest new ideas. See our portfolio for examples of our work.

Web Design

• Website design
• Partial website design (buttons, navigation bars, etc)
• Banners (flash banners & non-flash banners)
• Flash (flash banners, flash buttons)
• Custom photography
• Product Photography

We know that finding a good design firm can be a very difficult and painful process. With Red Hare, however, you know that you have unique team that understand both Eastern and Western cultures. Whether you are looking for a complete web design or just a powerful flash banner, we will deliver a solid solution at very competitive prices.

Web Development

• Web development
• Web applications
• Website maintenance

Consulting

• E-commerce Consulting (strategy, deployment, marketing, management, ebay, channel selling, SEO, CSE, PPC, payment fulfillment, risk management)
• Mobile Phone Consulting (market entry, turnaround, marketing, consumer behavior, industry intelligence)
• Business Management Services
• Website Consulting (marketing, SEO, design)
• Customized Solutions

Business Management Services

• Customer Service Solutions
• Bookkeeping and Accounting
• Setup and Incorporation